Withdrawal or Cancellation Request

Send us your request and our team will review it.

EU Consumer Request

Withdrawal or Cancellation Request

Submit a withdrawal or cancellation request. Our team will review your request and contact you regarding the next steps.

EU Right of Withdrawal & Cancellation Requests

This form allows eligible customers to submit a withdrawal or order cancellation request.

Under applicable European consumer protection legislation, consumers may have the right to withdraw from certain distance contracts within the legally prescribed period.

Before submitting a request

  • Withdrawal rights may only apply to eligible consumer purchases.
  • Business-to-business transactions are generally excluded from statutory consumer withdrawal rights.
  • Certain products may not be eligible, including customized, opened sterile, temperature-sensitive, or perishable products.
  • Submission of this form does not automatically cancel an order.
  • Our team will review your request and contact you with the next steps.